10 Things You Must Check Before Picking Up Your Rental Car

June 25, 2025 edna 0

Renting a car while traveling can be a game-changer—giving you the freedom to explore at your own pace. But before you drive off, it’s important to do a proper check to avoid unexpected fees, misunderstandings, or safety issues.

Here are 10 essential things you must check before picking up your rental car, whether you’re renting in Bosnia and Herzegovina or anywhere else.

1. Rental Agreement and Inclusions

Before you accept the keys, carefully review the rental agreement:

  • Confirm the rental duration, pick-up and return times, and return location

  • Double-check what’s included: mileage limits, insurance coverage, roadside assistance, and fuel policy

  • Ask about any additional charges for tolls, border crossing, child seats, or out-of-hours return

Reading the fine print ensures there are no surprises later.

2. Driver’s License and Documentation

Make sure your documents are in order:

  • A valid driver’s license (and an International Driving Permit, if required)

  • Your passport or national ID

  • A credit card in the driver’s name for deposit

  • Your booking confirmation or voucher, if you booked online

Missing documents can delay pickup—or result in refusal.

3. Exterior Vehicle Inspection

Walk around the car with a rental agent and inspect for:

  • Scratches, dents, or paint damage

  • Cracked or chipped windows

  • Damage to rims or tires

  • Any loose or missing parts

Photograph and document all damage before driving off, even minor flaws.

4. Interior Condition Check

Inspect the interior for:

  • Stains, tears, or damage to seats and upholstery

  • Functioning dashboard controls, AC, and infotainment system

  • Check for any unusual smells or signs of smoking

  • Confirm the fuel level matches the rental agreement

Report anything that doesn’t look or smell right.

5. Tires and Spare

Check that:

  • All four tires are properly inflated and have good tread

  • There is a spare tire or repair kit, along with a jack and tools

This is essential in case of a flat tire—especially in rural areas.

6. Lights and Signals

Test all external lights:

  • Headlights (low and high beam)

  • Brake lights and reverse lights

  • Turn signals and hazard lights

Driving without functioning lights can result in fines or accidents—don’t skip this step.

7. Wipers and Windshield Washer Fluid

Make sure windshield wipers work properly and that there’s enough washer fluid. Visibility is key, especially if you’re driving in rainy or snowy conditions.

8. Fuel Policy and Tank Level

Rental companies usually operate on one of these policies:

  • Full-to-full: Return the car with a full tank

  • Pre-paid fuel: Pay in advance, return empty

Take a photo of the fuel gauge and clarify the policy at the counter to avoid refueling charges.

9. Emergency Equipment

Check for:

  • First-aid kit

  • Reflective triangle and safety vest

  • Fire extinguisher (required in some countries)

  • Contact number for 24/7 roadside assistance

These items are especially important if driving in the Balkans or rural Europe.

10. Navigation and Extras

If you booked extras, make sure they’re provided and working:

  • GPS or navigation system

  • Child seats, booster seats, or roof racks

  • Toll passes or electronic tags (if applicable)

Ask the staff to show you how to use any unfamiliar equipment before leaving the lot.